Gretchen, I took this tour at the very beginning of September in 2015. I was on only one RS tour (Village Italy) prior to this one, so, unfortunately, I don't have many other tours to compare it to. With that being said, I have to say that I preferred the Village Italy tour to the Heart of Portugal tour. But then again, I think the bar was set very high with the Village Italy tour and I doubt that I will ever go on another tour that I liked as much as that tour. I did, however, very much enjoy the Portugal tour. The tour offered a little bit of everything - a big city, small picturesque towns, a university town, seaside village, wine country and there was quite a bit of diversity in the sights and activities offered. What follows below is essentially the tour review I had hoped to post, but never got around to until your post asking for questions about this tour inspired me .
Part 1 - Heart of Portugal Tour Review (August 31, 2015)
The first positive of this tour is the ease of getting from the airport to the first hotel in Lisbon. There is an inexpensive bus, Aerobus, that you catch at the airport that gets you to your hotel probably in 30 minutes. The hotel in Lisbon, Hotel Lisboa Plaza, is very comfortable and has a very nice abundant breakfast. We arrived to the hotel early in the morning, and, as we expected, our room was not ready, but the clerk at the reception desk, told us to help ourselves to the breakfast. It was nice to sit down and have a leisurely breakfast and then take off to explore the city while we waited for our room to be ready. Your time in Lisbon is essentially spent touring the various neighborhoods of this city. The Gulbenkian Museum that you visit in Lisbon has a pretty impressive collection. While in Lisbon, you have a very nice dinner in a restaurant that features a fado performance. I really enjoyed this fado performance as well as the fado performance that you experience in Coimbra, which is quite different from the one in Lisbon. Coimbra, by the way, features a great university that you will tour. It's interesting to see the students there who wear black flowing capes and look like they stepped right out of a Harry Potter film.
My two favorite experiences on this tour (which almost all the RS reviewers appear to agree on) are the visit to the cork farm and the winery, the Quinta Santa Eufemia. Both experiences allow you to interact with the lovely families who run these businesses, not to mention that I think we had the best meals of our tour at these two family estates. At the Quinta Santa Eufemia, they must give you about six different wines/ports to taste throughout the course of the meal. The Quinta is located in the Douro Valley which offers stunning views of terraced hillside vineyards. The Douro Valley is also where you have gorgeous accommodations at a hotel called the Vintage House. Unfortunately, it's one of those one night hotel stops so the luxury you experience in this hotel is short lived. The hotel is right on the Douro River and you can see the cruise ships amble down the river as you sit on the patio outside your hotel room. There is a pool, and the grounds are fabulous, although, at the time we were there, I thought it a little too cool to use the pool, although it did not prevent many of our tour members from jumping in.