Received this email
I'm so very sorry to tell you that we are canceling your Best of the Adriatic in 14 Days Tour starting Tuesday, June 23 due to travel restrictions around the Coronavirus.
We take your travel dreams very seriously, and this is not a decision we make lightly. The Centers for Disease Control and Prevention (CDC) has recommended that US travelers avoid most of Europe, and the US government has imposed restrictions on travelers coming into the US from the EU. As a result, we are canceling all of our tours through August 15, 2020.
We will refund 100% of your tour payments within 14 business days to your original method(s) of payment, which can take different amounts of time to appear in your account depending on the method of payment. Please allow up to 2 weeks for your total refund to appear in your account(s) once we have processed your refund.
If you've made other travel arrangements outside of your Rick Steves tour, we recommend you contact the business(es) directly to discuss your options. Many hotels and airlines are offering flexibility during this situation. If you have travel insurance, we recommend you contact them as well in case of any non-refundable expenditures.
If you have questions about this situation, please visit our FAQ page. If your question is not answered there, you can contact us at email@example.com. We thank you in advance for your patience as our staff deals with an unprecedented level of inquiries.
Thank you for being a part of the Rick Steves touring family, and I hope we can take you to Europe in the future.
Rick Steves' Europe
Tel: (425) 608-4217
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