You be the Judge......

For months I've been protecting the reputation of Hotel Grand Le'Veque in the rue Cler area. Unfortunately I'm writing from my very hot room at 9:45 PM, I've complained nicely several times, and at this point, the hard working attendant is calling his manager and may hopefully come up with an answer. My request for cots (portable beds) has been turned down. I had planned to sleep in the hallway, it was much cooler. At this moment, I have the door open and the windows wide open, finally, some relief. I realize July can be hot, but I asked the attendant to come into the room and asked if he would allow his family to stay in the room, he said no. He is really trying hard but..... Stay tuned....I'll let u know how this turns out. I realize this isn't Tripadvisor.com, I just want to let our members know what is happening. As posted before, my daughter has stayed here 6 times before. She is bringing our Grandson tomorrow and has a room here for Saturday night. How should I respond to her about how her stay will be? Very, very frustrated! I also tried to use there web site to make reservations for a taxi to go to airport on Monday, after trying and e-mailing them 5 times, to no avail, I gave up.

Posted by Ed
Pensacola
7972 posts

Since you only asked one question: The quicker you get bad news, the better. Tell her it's going to suck. The Etap/Budget Ibis at Porte de Montmartre is air conditioned and has rooms tomorrow night. Eighty-five bucks.

Posted by Bets
Bloomington
1967 posts

I second Ed. Book that air conditioned room and go with her. When it's that hot location matters less than comfort. Paris can be very uncomfortable in a heat wave. Everyone has their windows open and shutters closed and are suffering. I hope you aren't on the top floor because that is the hottest. Do they have a fan to give you? Last week in Paris our landlady gave us a fan even though we didn't need it. Hope you get some sleep now tht the windows are open.

Posted by Ken
Vernon, Canada
17745 posts

Jim, Sorry to hear that you're having so much trouble at Grand Hotel Leveque. I stayed there about two weeks ago, and everything was fine, including the air conditioning. I was on the first floor, one level up from the front desk. Have you spoken with the attractive young lady that sits in the office behind the front desk? I believe she's the Manager. Your daughter's experience may be different than yours, depending on which room she's placed in. Her room may have good air conditioning (or is she staying in the same room you're presently in?). Rather than use the website for Taxi reservations, you might try just asking the desk clerk. I asked him/her the day prior to departure to book a Shuttle to the airport, and although it was a bit of an effort finding one on such short notice, it was arranged promptly. The Shuttle driver appeared at the appointed time, almost to the minute. Next time I'll arrange that a few days before departure. Good luck!

Posted by pat
victoria, Canada
7820 posts

yes well I don't like that area or the way you aren't allowed to eat in room, so sorry you are roasting, but I can suggest you move.. which I would do if I booked a room with a/c and the a/c was not functioning. You obviously are hooked up with wifi so I would see if Hotel Diana, Hotel Eugenie or Hotel des Grand Hommes has some room ... they have good ac.

Posted by Ken
Vernon, Canada
17745 posts

Jim, Has there been any improvement in your situation yet? I found the service at Hotel Leveque to be good when I was there a few weeks ago, and hopefully they can get your A/C problem sorted quickly.

Posted by Jim
Dallas, Texas, USA
495 posts

Yes, Ed, it really never got better. Ken, I think similarly to you. Yes, we had a ceiling fan, but we were in Room 16, facing Rue Cler, stayed in same room with youngest son in '05, evidently facing sun, curtains weren't pulled, we closed them, helped somewhat. The attendant tried his best, finally offered another room, room 16, somewhat better, but not by much. It was late , 10 pm, I didn't want to move luggage, I slept in #16, wife stayed in #12. When I walked in this morning(12), hadn't cooled down at all. Daughter with grouchy grandson and S-I-L are arriving from Koln to spend day with us, they are on 4th floor. Yes Ken, the same attendant helped arrange transportation to CDG. I guess my other July stays at LeVeque weren't as hot. Maybe I'm becoming a little more spoiled, as i age.Not sure what we will decide to do. Going to "try" and get in a better frame of mind.

Posted by Ken
Vernon, Canada
17745 posts

Jim, Thanks for the update, and sorry to hear the situation hasn't improved much. I just checked my records and I was in Room 15, which had one large bed and A/C that seemed to work fine. The bathroom was really small but I managed. There was no view as the room faced an inner courtyard. I found that opening the window wasn't a good idea as there was an "unpleasant odour" out there.

Posted by Jim
Dallas, Texas, USA
495 posts

Yes Ken, room 16 faces same courtyard, didn't open windows, glad I didn't. I looked at thermostat this morning and lowered it to 19 C, it appears to be getting better with time. Waiting on Family. Thanks to board members for providing me with neurological therapy at a much needed time. Looks like it may all turn out good. I may just have a better attitUde today, now that I'm somewhat rested. I plan to give a detailed trip report within next few weeks; this report will make all first time travelers laugh and see what can happen to someone who "thinks" he knows the "ropes".

Posted by Kim
Paris
544 posts

Oh Jim, I'm so sorry to hear you're having a less-than-optimal experience. Paris is rather unpleasant in the heat, and at much lower temperatures than would bother us at home. There's nothing worse than not being able to sleep because of the heat. Really, if the hotel won't provide fans, I would leave and go somewhere with a/c like Ed recommended. It's not that you necessarily have to have a/c, but it's killer without a simple floor fan (and if the windows/shutters have been left open during the day to let the heat in, double ugh). Sorry to say, but the temperatures are just going to go up the next few days. It's going to get worse before it gets better. (Says she who spends a good part of her day moving her two fans among her three rooms, depending on where she's spending the most time.)

Posted by Webmaster
Edmonds, WA, USA
240 posts

Please post write-ups like this in our Trip Reports section please.

Posted by Sarah
Stuttgart, Germany
2012 posts

A similar experience is why I won't stay in a non-A/C room in Paris in July-August. People have acted like I'm a delicate flower for recommending others do the same, but Paris is a city that just absorbs heat and radiates it back out to you. Even being used to not having A/C here at home in Stuttgart did not prepare me for a summer heat wave in a small hotel in Paris. I suggest cold showers as often as you need them. Not sure if it's really the hotel's fault, just the nature of things in Paris. Hope you found a way to stay cool.

Posted by Jim
Dallas, Texas, USA
495 posts

Yes Postmaster, I will post a more detailed trip report......glad to report I may have over-reacted. Room 16 A/C and room 42(4th floor) chilled excellently. We were satisfied so were the other members of family. I will stay again, but will be prepared for a "Surprise"!!

Posted by Susan
Sausalito, California
3203 posts

Sounds like they solved the problem finally. I'm wondering why it took so long...