we will be taking Delta from Frankfurt's terminal 2 to fly back to the US. has anyone had any experience on going to the tax refund counter? pls tell me where to do this - terminal 1 or 2, and before check-in or after, and where exactly are they located. any information will be helpful. thanks.
olivia
Posted by
Jacksonville, FL, US
12 posts
This is from the FRA Airport's website: For Merchandise You Carry on Board On the way to your gate, please stop at the customs office after the passport check. After obtaining the required customs stamp there, you can get your VAT refund (minus a service fee) a few steps farther at Global Blue, TaxFreeWorldwide, or Premier Tax Free (at the money changing counters of Travelex and International Currency Exchange). For Merchandise in Your Checked Luggage When checking in at your airline's counter, let the staff know that you need an export confirmation slip from customs for items packed in your luggage. Your bags are then tagged and you can show them to customs later. Once you have obtained the customs stamp, your luggage is automatically routed to your flight. On the way to your gate, you can then collect your VAT refund (minus a service fee) at Global Blue, TaxFreeWorldwide, or Premier Tax Free (at the money changing counters of Travelex and International Currency Exchange). With all that being said, I remember going to the VAT counter at FRA and it was not this easy. We went through customs and then "exited" the secured area only to have to go back through. I have 2 stamps in my passport minutes apart from FRA because of this. So not quite as easy as it sounds per their website. I would definitely leave some extra time for this. Also, I would guess that there is one in each terminal.