I stayed at the Le Serre hotel last summer. Not sure I'd stay there again. They were nice enough, but they had all sorts of rules posted everywhere: no laundry, no this or that.
However, a more troubling issue I experienced was a staff conflict that involved my reservation and payment. I stayed one night, and then decided to stay two more. The guy at the desk said I would have to change rooms the next day, took my payment via credit card, and that was that - or so I thought.
The next day another guy was up front, and he said I didn't have to change rooms. But then he told me that they had no record of my payment. He slammed his coworker as incompetent, but then acted like I would have to repay. I pulled out my zip-bag of receipts, and he looks and says, "I don't think you'll find it." However, I found it, and then he said, "can we keep it?" Of course, I told him to make a copy, which he did.
That was the end of that mess, but it left a sour taste in my mouth.