Please sign in to post.

Problems with Alsa ticket online reservation

Has anyone been able to make reservations on the www.Alsa.es website? Each time I've tried, the system gives me an error telling me that my bank has refused the transaction. I have called the bank (credit card) several times, and they insist that the problem is not on their end. If someone has any advice, please let me know. I deperately need to book 3 seats on the bus from Madrid to Granada in August. Thanks.
P.S. The Alsa call center folks do not speak English! Argh

Posted by
157 posts

MJ, I had the same problem with the bus and train. I called Visa and they told me that they did not see any transactions. I tried purchasing several times with alsa.es and avanza.es. I also tried purchasing on www.movelia.es without success. The only way I was able to purchase the online ticket was choosing Paypal as the payment option. You pay a slightly higher rate...several cents higher than the current exchange rate. It was worth it to ensure that I had a seat. I was there in late March/April 2012 and some of those routes were full. Good luck.

Posted by
24 posts

Thanks Jeff and Jennifer, I will try Moveila. I don't have Paypal but if Moveila does not work, I will ask my friends if I can use their Paypal account. Thnaks again.