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Problem with Visa credit/debit card

So I went to use my Fidelity Visa checkcard (debit/bankcard) today as a "credit card" b/c I don't even know the PIN (I just have never used it that way). No can do says the little machine. It works fine in the US w/out the pin. Does anyone know what's up with that? I have a back ATM card for cash, but otherwise only carry an Amex and lots of places don't take Amex. Harumph!

Posted by
9369 posts

Where were you trying to use it? Were you making a purchase or getting cash from an ATM?

Posted by
32 posts

At a boulangerie/patisserie. The guy ran the card and it was declined. Meanwhile, I have gotten the PIN number. Do I have to tell the clerk that I want to use it as a debit? Maybe it would work then? They get so impatient!

Posted by
9369 posts

I've never actually tried to make a purchase abroad with a debit card, but people on this board often say that American debit cards can't be used as credit cards in other countries. I've also heard that you can't successfully use debit cards to make purchases. Sorry.

Posted by
14 posts

Oy! This is really bad news for me (especially so close to leaving on 7-11). I'd never heard of this is any travel manual I've read. In all fairness I'd never heard to the contrary either, but just assumed. Bad effin' news.

Posted by
14 posts

I'm referencing Rick's Paris 2008 manual: "For purchases, Visa and MasterCard are more commonly accepted than American Express. Just like home, credit or debit cards work easily at larger hotels, restaurants, and shops, but smaller businesses prefer payments in local currency."

Posted by
9369 posts

I've never had a problem with credit card purchases or with using my debit card in an ATM. But if you do a search on "debit" in the search box on this site you'll find lots of discussion about card usage problems of various kinds, particularly with using debit cards for purchases.

Posted by
32 posts

Thanks everyone. Here's what I'm still wondering though: it says VISA on the card and at home can be used just like any other VISA (no PIN, no "debit" issue). It just happens to pull the payment from my checking account rather than bill me later. I guess it is more like a credit/checkcard in that sense. If the VISA as credit card works at home it seems that it should work here, too.

Posted by
1003 posts

I used my Visa debit card this way once or twice on my trip to buy a couple souvenirs and I had no problem, it worked just like my credit card but as you said, drew the money right out of my checking account instead. As long as you use it as a credit card without the PIN, you should be fine.

Posted by
508 posts

Rebecca - I had the same problem in London and Amsterdam last year... I ended up telling one clerk that it was a debit card from the US and she said she could run it through in a different manner. After that, I just told them it was a US debit card and didn't have any problems. I just couldn't run it through the machine myself. As for the Amex, I haven't had any problems using it anywhere in Western Europe except in the smallest shops. I now only use the Amex as a backup card because of the lousy foreign exchange fees.

Posted by
515 posts

I have read in Rick's books for years, since I have been planning my trips, that many European businesses don't take Amex. We use Visa CC for purchases, debit cards only for ATM's, and enough cash for the small mom and pop shops and eateries...never had a problem.

Posted by
1455 posts

Rebecca, if you use the checkcards like a "credit card" don't enter the PIN#. For example, when you pay for the meal, give the card to the clerk, she'll swipe it like a Visa card... just like you'd do it as "credit" here in the states.

Now that you have a PIN, I'd suggest pulling cash out of the ATM and try paying by cash during the trip. It will keep you in a budget and chances are, you won't have any problem using the card.

Posted by
9109 posts

For a variety of reasons you can't always use a US debit/atm/checkcard as a credit card in Europe. The most stress free strategy is to simply use your checkcard to withdraw money from ATMs, and pay for everything while you're sightseeing with cash.

Posted by
32 posts

Given the amount of responses from everyone on here...everyone confirming that these checkcard Visas are sometimes/often problematic, I'm miffed that I never read about this in any travel book! I tried the ATM with that same card today and it did not work. Thankfully, I have my backup ATM card and, of course, the amex. Next time, I want to figure out how to get a Carte Bleu!

Posted by
9369 posts

Rebecca, had you informed your bank that you would be traveling? They might have flagged your account if they saw foreign charges that they didn't know to expect. That could be why it's not working in the ATM, either.