Here you go!
http://www.ricksteves.com/books/feedback/answers.cfm/rurl/topicid/2/pid/270/
It's about half way down...
Best: Chalet Helvetia, Muerren
Why: Clean small 2 BR chalet with kitchen, bath - everything needed was supplied. Views from balcony of Jungfrau indescribable - sunsets too. Very friendly owners, made our stay so enjoyable.
Worst: Elizabeth Clement Arnold House, Avenches
Why: We were taken to the third floor, out on a deck, and asked to climb thru the bedroom window to get in. Finally offered to take us down and around to an outside door. Room old, outdated, and not ready for us (7PM.)Bath on a lower floor, dark, also not ready. Room was 40 Euros, but 10 euros extra for the duvets! No breakfast - bakery across street, though.Spend more money and stay in nearby town of Murten - beautiful!
Bob and Janet James in Smiths Falls, On Canada 10/11/2006