We want to speak to someone at SNFC who can answer some question for us regarding our forwarding our baggage ahead of our travels. When we called their number, the automated message spoke in French and we couldn't figure what it said. Can you help us get through to someone there who speaks English?
Thank you,
Donna and Duane
I would be very surprised if you could do that,( ship luggage ahead through railway) . Seems like you would have to contact a freight company ,, as luggage is always handled by the person travelling, and kept with you on train ,, no luggage car .
that sounds like something a good travel agent might be able to give you some guidance on finding the right place for assistance....where would you be shipping the baggage? To a hotel or address/home? Ever talk to a parcel company like UPS? Just a thought
Didn't think UPS was in France. Something like that would be perfect. We simply want to send two empty suitcases (our bicycle fits in them) up the Loire River to Orleans so we can ride from the coast to Orleans without having the suitcases strapped to our backs LOL
Duane
France is quite a civilised place. You will find UPS, TNT and many other courier companies here! :-)
You will probably have better luck finding a French speaker to get the info. for you. I think it is unlikely that you will be able to make a call and get routed to an English speaker.
I've found the info for you on the SNCF English-language website. Here is the introductory page:
http://www.sncf.com/en_EN/flash/#/CH0004/BR0329/
And here is the complete article in English:
Luggage pick up and delivery has been done for decades. Before everyone had cars, old people going south for the winter or families with children, strollers, etc. used this service a lot. They sent the bags and strollers, not the children!
So Bets, does this mean we could send two suitcases by train, say from the station in St. Nazaire to a residence (B & B) in Dijon, even though we are riding a bicycle to Dijon and not taking the train?
The way the article reads, it sounds like you have to be taking the train to use this service to send the baggage in advance.
What do you think?
Duane and Donna
You are right, it does sound like it's for people who have bought a ticket for the same route.
You may need to use their cargo service called Fret SNCF.
I have seen more UPS trucks in major areas in the past few weeks, so that is a service that is expanding here. (I'm in France right now.) As someone said on your other inquiry, DHL is the delivery service used more often in France and worth looking into.
You are shipping from and to major towns/tourist centers, so services should be available even locally.
Here is the New York office of the French National Railroad:
French National Railroads
610 5th Avenue
New York, NY 10020-2403, United States
(212) 582-2816
