I reserved (and paid for) Alhambra tickets a month or so ago, but now in Spain, the Caixi machines say they won't take this kind of card (same Visa I used to purchase). We are in Barcelona now - I've tried 2 different places with no success - the machines are set up to collect tickets, and work fine until I put the card info in. Any advice? I have a couple of weeks to figure it out, but sooner would be nice (RS sites makes it sound easy)
Posted by
Whittington
984 posts
Is this the exact same card used to purchase, i.e. it has not expired in the meanwhile and you are using a new card? If the transaction went through you will have received a pdf file. If so, it contains all detail to assist at the Alhambra Ticket Office (along with the card) where it should be resolved.
Posted by
OP
Colorado Springs
334 posts
Success - I used the La Caixa at Laietana and Princessa in Barcelona as recommended on another helpline post (though I think the one on the corner a 1/2 block away would work, too) The machines were totally different than the ones I'd tried previously. I think I was maybe trying a different brand of caixa or older machines. This worked as easily as it sounded like it would.
Posted by
OP
Colorado Springs
334 posts
Success - I used the La Caixa at Laietana and Princessa in Barcelona as recommended on another helpline post (though I think the one on the corner a 1/2 block away would work, too) The machines were totally different than the ones I'd tried previously. I think I was maybe trying a different brand of caixa or older machines. This worked as easily as it sounded like it would.
Posted by
Texan in CA
4415 posts
Yea! And thanks for letting us know; you may have saved someone else that panicked feeling, plus given them a solution. I'll remember this info when I finally make it to the Alhambra...
Posted by
Seattle, WA
17427 posts
The machines at the Alhambra work just fine, if one can wait to get there. We picked ours up the day before and had a chance to look around and walk the public non-fee area. Nice.
Posted by
Irvington, KY, USA
95 posts
Agree with previous poster. We tried various LaCaxia machines in Seville with no luck but no problem with the ones on site.
Posted by
Kirkland, WA, USA
49 posts
This April we went to the Alhambra office RS mentions as the machine on the street in Granada wouldn't work. Marian
Kirkland WA