It is time to buy our advance train tickets for our England trip and I am having problems. I set up an account with National Rail and now it will not recognize my username and email. I have tried contacting them and using their "help" section, but to no avail! Is their a phone number or any other way to purchase these tickets? Maybe I cannnot purchase tickets from the US on this website? Thank you.
Posted by
Northamptonshire, England
32929 posts
Is it possible that the email may have caps or other changes from what you entered? I have seen Tim have good luck getting the tickets from eastcoast.co.uk. Maybe try there. It seems funny if you entered everything correctly it can't find you . Did it send you an email? Can you try to register again?
Posted by
Minneapolis, MN, USA
8700 posts
Do what Nigel suggests and try booking on the East Coast site. East Coast is a specific train company, but you can book tickets on the site for trains operated by any UK train company. The site accepts US credit cards.
Posted by
Arlington, WA
993 posts
Cindy, This is the phone number I have for National Rail.
011-44-845-748-4950. Hope this helps. Sorry if it does not.
Posted by
OP
Guthrie, OK
251 posts
Thanks, everyone! I finally got it to go through. We have out ticket confirmation. We booked through West Coast.