Recently there was a question about Harrod's that became a bit heated and off topic. I'd like to shift that discussion a bit. I'd like to know your experiences with the iconic store. We spent an obligatory morning there, and I wished I had spent it elsewhere. I'm not a big shopper anyway, but I'd been told how wonderful the food halls were. (I have a professional interest.) I did not like feeling as if I were a poor, gawky tourist that could only afford to buy a tea tin. They seemed to be making a lot of money from the gawky tourists, shuttling us through the expensive stuff to the rooms of souvenirs that we could afford. Maybe I was just grouchy and needing to get away from my travel companions. I won't go back.
I do think it's fair to consider the personality/actions of the owner, as you do at home when deciding which stores to patronize. But that did not play into my dislike of the place.
Yes, I did buy a tea tin.