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7 Day Travelcard Question

So we are in London now and I have my 2 for 1 Days out travel vouchers all printed out for a few attractions. I went to Victoria Rail station ticket counter this evening to purchase 7 day Zone 1&2 travelcards. The Pakastani gentlemen who helped me told me I needed photos of me and my wife and 2 kids to get 7 day travelcards. I have not read anything about needing photos to get 7 day travelcards. Can anyone confirm if this is correct? Thanks to anyone who can confirm or refute this. P.S. I bought one day travel cards instead for the 4 of us. P.P.S. Completely unrelated but I think interesting - we saw Woody Allen and his wife/former step daughter walking as we were walking around this morning in Belgravia near the embassies near where we are staying. I'm assuming he is here for Wimbledon.

Posted by
3428 posts

Yes- the paper travel cards sold at National Rail Stations do require photo id cards be made, too. The ID cards are free, but if you don't come prepared with passport sized photos, you'll need to get them made at the photo booth- I think they cost about 5 GPB or less. This requirement has been in place for about a year now.

Posted by
9371 posts

Then it appears that the government website I pointed our had outdated info. Under the FAQs for both the travel card and oyster, it says no photos are required. Good to have more recent info!

Posted by
922 posts

I just wrote to TfL to point out that their site may have outdated information about the need for a photo.

Posted by
5846 posts

Nancy, if you load a 7-day adult travelcard on Oyster, no photo is needed. Perhaps the site you were looking at was specifically referring to the travelcards issued by the underground. Dan, if you still need a 7-day travelcard (e.g. it is cheaper to buy a 7-day card than to buy six 1 day card), there should be a photo booth in Victoria Station.

Posted by
25 posts

Thanks everyone!
Nancy - I should have also mentioned that I was having trouble understanding the ticket agent and was wondering if I heard him right.

Posted by
922 posts

Thanks for clarifying Keith. Sheesh... These card options are confusing. I don't mind appearing dumb to TfL; they'll probably reply with a nice clarification. :)

Posted by
33810 posts

It shouldn't be too hard to get a handle on. Two different organizations issue a product called a Travelcard. It has been frequently advised on this Helpline that buying a Travelcard from the Underground will not qualify for the 2 for 1 scheme run by the railways. TfL is Transport for London, and while they have some involvement in trains (London Overground) they are predominantly involved in the Underground and their agents will sell Travelcards not valid for the promotion. Their 7 day travelcard, usually issued on Oyster but available on paper, does not require a photocard. The railways also sell a Travelcard product which does comply with the scheme that they are running. To have a weekly or longer season ticket on the railways, of which the 7 day Travelcard is one, requires a photocard and photo. Mentioning the race of the person who served you is irrelevent and inflamatory.

Posted by
572 posts

I was in London last week and bought two 7 day travel cards from St. Pancras rail station and did not need a photo. I had brought one just in case but they did not ask. I was given a travel card on the same orange and yellow cards that they use for train reservations and it did have the national rail chicken foot on it and it did work for my 2 for 1 tickets when we went to the Tower. Maybe you could try over there at that station.

Posted by
5455 posts

Not quite sure why you had a photo but didn't actually ask for a photocard - they are free. The clerk probably assumed you already had one. If you had been stopped by a ticket inspector without one you would have been considered at fault. In and around London manual checks are pretty rare though.