Atlas Jet/ Pegasus transfer/refund/fee policy?

Hello guys, well my trip to Turkey and Greece is approaching!... sadly my travel companion had an emergency and cant longer travel with me from Turkey to Athens.
I am trying to contact the airlines about trying to transfer the tickets that I bought, to another friend. Or at least pay a fee. I really dont want to loose those tickets. I bought tickets from Istanbul to Kayseri using Atlas Jet, and I bought tickets from Kayseri to Athens using Pegasus airlines. I am having a hard time understanding them when I call them. And I cant find any helpful information online. Do any of you guys know their policy of transfer/refund/fee for this situations? (I am freaking out! having to travel solo now). Thanks!

Posted by Lee
Oregon
1637 posts

I just dug out the business card for a very nice man I met on Santorini, Murat Ozguc, who is in the travel business in Turkey. I don't know if he can be of any help but I think he'd try to help you if he could. Tell him Lee (Brotherleelove on TripAdvisor) from Oia Santorini gave you his email address. murat@propertravel.com It's an older business card, so if that email address isn't active any more try the "ContactUS" tab on their website: http://www.travelatelier.com/contact-us.html Good luck, I hope this works! Lee

Posted by Lee
Oregon
1637 posts

Ivy, were you able to connect with Murat Ozguc? If yes, was he able to help you?

Posted by Ivy
Houston, TX, USA
10 posts

Hello Lee! Yes I was able to contact him but unfortunately the airlines could only offer refunds! Again, your help has being amazing!