Has anyone had problems with any travel agencies and especially Atlantis Travel Agency out of Athens? This company came highly recommended by my cousin who cruised with them at the time of 9/11. I have given them my credit card number number, been charged for the down payment and was to be charged for the second installment on April 1st with the balance due upon our arrival in July. However, Zak is not responding to my emails. Does anyone have any suggestions as to what we should do?
Posted by
OP
Lewis, WV, US
178 posts
Good news! After repeated emails to Atlantis Travel Agency, I thought to write the President Hotel where we were to stay before our trip. They emailed back to state that the travel agency had booked our nights with them. I then asked if they would phone the agency and notify them that we had written them repeatedly. Within an hour I heard from the travel agency along with another email from the hotel who had called the agency. All is straightened out and we are feeling relief.
This might help someone else in the future.
Keep traveling.
Posted by
OP
Lewis, WV, US
178 posts
Kim, thanks for your reassurance. I truly appreciate it. I had been emailing them since late February. They had stated that they would take my second installment on April 1st and had not done so yet. Therefore, I was worried that they had gone out of busness or who knows what?
So you can imagine the relief I received when the hotel helped me get in touch with them. WHEW!
I hope your words of wisdom helps someone else.
Thanks for your support!!!!!!!!!!!!!!!