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Train travel question on the sbb site

We have several train trips within Switzerland that I planned to book ahead of our arrival into Europe in September.

I could not purchase a ticket for Sept 22 from Luzern to Interlaken Ost on the site this morning, so I input a date in May. No matter how I put in my birthdate - month or date first, 4 digits or 2 digits for the year - the site stated that I would have to input the date correctly. Then when I input the Half Fare discount card (we may or may not need one) it notes that the age and the discount do not match.

How far out can one buy tickets on the sbb site ?
Any idea on why my birthdate input is incorrect ? I tried all different iterations.
Why would my age - I am over 60 - not match with a half fare discount ?

Thanks !

Posted by
7209 posts

Because you seem like perhaps a new traveler and unfamiliar with the trains and booking...maybe you could just wait and buy the ticket when you get there? There's really no advantage to booking ahead.

Posted by
20085 posts

Generally tickets can be purchased 1 month ahead. There is really no reason to book that far in advance, unless you are looking for a nonrefundable SuperSaver Ticket. The birthday format is DD.MM.YYYY.
And you need to buy a Half Fare Card, 120 CHF for the 30-day tourist variety, to get the half fare price. You do not actually have to have the Half Fare Card when you buy the ticket. You just have to acquire it at some time before boarding the train. Your half fare ticket is invalid without it.

Posted by
8889 posts

several train trips within Switzerland that I planned to book ahead of our arrival into Europe in September.

There is no point in buying these tickets ahead of time, and definitely not 5 months ahead.
Unlike other countries, Switzerland has fixed fares. Most tickets are valid on any train, all tickets cost the same, no reservations and no (usually) no discounts for advance purchase.
You are talking about a Half Fare Card, so I guess you will have one. then you just press the "½ price / child" button on the ticket machine when you buy your ticket.

There are some advance discount tickets on some less used trains, you can buy these on the SBB website from 1 month before. These are limited and only on the less busy trains. Advance tickets also give a discount for a Half Price Card.
If you are not getting a discounted ticket just buy from the ticket machine on the day or before (post-dated).

I am not sure why the website would be asking your birthdate. There is no discount for being over 60.

could not purchase a ticket . . . . on the site this morning,

Which site? The site you should be using for all trains in Switzerland is SBB (Swiss Federal Railways): https://www.sbb.ch/en

Posted by
5835 posts

There is no point in buying these tickets ahead of time....
And if you are worried about how crowded the train will be, the SBB timetable reports predicted "Occupancy rate" with one, two or three figures indicating foreacasted demand.

Posted by
1166 posts

Thank you !

It is the sbb.ch/en site. I was inputing my birthdate and discount card to see the pricing and possibly buy the tickets - be done and finished.

It was odd - no matter what iteration of the day/month/year I tried AND the half fare kept coming up like I was too old to take advantage of it. I know that any age can have a half fare card.....

The point you made is that I DON'T need to buy tickets yet.....I will wait and probably just buy them there as we have for Germany, Austria, and Italy !

Posted by
16254 posts

Sam gave you the correct format for the birthdate. You must use periods, not slash, to separate the numbers. Today, for example, is 17.04.2018

I have never had a problem with the birthdate, but I have occasionally had trouble switching it out of the default to Half Fare Card. Other times, no problem.

But bottom line is the only tickets worth purchasing in advance from SBB are when you are riding an international ( cross border) train. You can get significant discounts on these ("Sparangebot" or Special Offer) buy buying 3months ( or so) in advance. But you should check the other country's website as well to compare prices.if traveling between Switzerland and Italy, look on Trenitalia. For France, The Fr nice railsite ( which I always forget). Or use trainline.eu

Posted by
1166 posts

Excellent thoughts, Lola.

We are taking the train from Como to Luzern. And Lausanne to Paris. So I will definitely look on the French and Italian sites.....