I composed a reply earlier that either disappeared or was removed by an editor of this forum.
However, I’ll be brief and cut to the chase:
This general confusion with bewildering SBB ticketing policy is exactly my main peeve and complaint! Even informed stalwarts, like some in this forum, who use SBB trains regularly seem to be flustered with a myriad options, corresponding benefits, and mind-boggling login procedures.
How do you think an infrequent, or one-time, tourist user would react to such an array of membership options, saver choices, benefits accrued, login labyrinths, when just trying to buy a couple of day trips from point A to point B and back? That is exactly the case for me!
I am a Silicon Valley geek, and can clearly see that SBB ticketing system is Byzantine and there’s tons of room to improve. For starters keep the promotions for tourists and light users completely separate from the ticketing options for regular Swiss users, locals and commuters (who can be drowned with all these endless permutations and combinations of bizarre policies).
For regular SBB users, although it may feel like a walk in the park, for a first time user of SBB ticket purchasing web site, it is a veritable nightmare!
I can bet even the Swiss dweebs who designed this IT hairball, would be trapped in the spider’s web of their own making! But, who is listening?
I will never buy any advance train tickets from any SBB site. Just take WengenK’s advice: treat it like rapid transit: walk up to a ticket office, describe your trip itinerary, buy a paper ticket, and go ride the train. That’ll be hard for the SBB geeks to screw up!
Thanks to all for your discussion and advice, specially to WengenK. I learnt a lot about “super-efficient” Swiss Rail ticketing processes to avoid.
Best regards,
Jeepu