I’m not sure if this is a new topic or not, but I am SO confused about the Swiss Pass. I misunderstood how to book the Glacier Express and now it’s sold out. It’s been on my husbands bucket list for years, so I have to do the next best thing, and book the same route on the SBB. I have bought two 30-day passes, and am trying to reserve seats on the day I was planning to take the GE. The site will not let me use the Swiss Pass to sign in. I don’t want to pay extra unless it’s necessary. I know seats can be extra, and expect that.
Do I need a customer number?
Is the route from Zermatt to Chur not accepted on the Pass?
We start our trip on May 20, so I’m getting nervous about getting this taken care of. Can anyone help please? I’d be so grateful. Thank you so much, Dawn