Just purchased tickets from Spiez to Venezia thru SBB. Mistakenly booked 2nd class tickets in my back and forth of checking various options. Is there a way I can change these tickets to first class with obvious increase payment, without having to book a new reservation and absorb the financial loss?
Posted by
Virginia, USA
5519 posts
Did you check the instructions for refunds and exchanges on the SBB site?
https://www.sbb.ch/en/help-and-contact/refunds-compensation/refunds-compensation/ticket-refunds.html
Posted by
San Diego, California
4710 posts
Second class is very nice on Swiss trains. I've never felt the need to upgrade.
Safe travels!
Posted by
Wengen
1664 posts
Which routing did you buy? And which fare category?
Switzerland - Italy trains have their own tariff system, and conditions. If you bought a standard ticket it is refundable, and you can buy another one. If it is however a discounted ticket it is not refundable.
However 2nd class is fine, as these trains have compulsory reservation they are not going to be overloaded.
Posted by
Forest Grove, OR
11322 posts
If you are unable to cancel and rebook without penalty, you can ask to upgrade on board. I have seen many people mistakenly sit in 1st class and the conductor has offered them the upgrade if they do not want to move.
While I agree 2nd class is fine, it is often more crowded to the point of SRO, so we choose 1st class knowing we won’t be tripping over other people, especially on a long trip.
Posted by
Wengen
1664 posts
On trains to Italy it will not get crowded to the point of SRO though, as you cannot use these trains without a seat reservation...