I have tried to buy 2 SBB Rail Tickets from Lucerne to Milan online. I get through all of the steps, but when it is time to pay, they reject my credit card. I have called my bank (Chase) and they said the charge did not even come through to them. Does anyone know what is up or how to solve this problem?
Posted by
Green Bay
21145 posts
SBB uses 3-D secure, where your bank queries you in real time to enter a PIN you have previously set up. In the US, its called Visa Checkout, or Master Pass. American Express apparently does not require this, but Visa and Mastercard do.
Posted by
OP
Orange County, CA
27 posts
Thanks, Sam. Are you saying an American Express card would work?
Posted by
Green Bay
21145 posts
Give it a shot.
Posted by
Seattle, WA
17427 posts
My AmEx Card works fine on the European train sites, including SBB. The first time you use it, you may get a text from AmEx, asking you to confirm the transaction, so kero your phone handy.
Posted by
Chicago
8164 posts
I do not have AMEX; but I find I can book successfully using the SBB mobile ap
Posted by
Grand Rapids, MI
768 posts
Try using a debit card. That worked for me last year when my credit cards didn't go thru.
Posted by
OP
Orange County, CA
27 posts
Thanks everyone. Right now, I can't even log in after registering for the site. I'll give it a try again tomorrow!
Posted by
OP
Orange County, CA
27 posts
I was able to purchase the tickets this morning using an American Express Card. Thanks for the help!