Nigel, the trams are great- run frequently, quietly , are clean, and comfortable .
The boat on Luzern was delightful- it was cold outside on the boat, but sitting on the protected rear was better.. From the inside, the windows are kept very clean, ( so Swiss), so you can enjoy the scenery, and the hills are still green. The day we went was cloudy but calm, no wind, the water very smooth. We were so lucky- it was a cloudy day, but the top of Rigi was spectacular: sunny, no wind, as we were above the clouds. A collective gasp went thru the cogwheel as we broke thru the clouds .
Our weather prediction was rain, rain, rain for our days in Basel , Bern, and Luzern, but in actuality we only had a few intermittent showers.
The paper museum is a hands-on experience, which was cool. We were almost the only ones there .
Chris, in Basel , we did get to ride the small ferries that use only the current to cross the Rhine.
The Xmas markets in Bern were also great, and the one closest to the train station was spectacular .