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How to cancel Golden pass scenic train tickets ?

Hey! How to cancel Golden pass scenic train tickets. We have got interrail second class tickets, but out of a confusion booked tickets in the 1st class compartment in Golden pass scenic train. Pls provide some info anyone..

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If you're in Switzerland now, then take your issue to a train station ticket window. They can sell you a first-class upgrade for that route or can probably process a refund, if your ticket doesn't indicate how to do it and doesn't say "nonrefundable."