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Dynamic Currency Conversion.

Just returned from a very nice trip to Europe.
Dynamic Currency Conversion (DCC) seemed to be more prevalent in Switzerland.
If you plan to use no-foreign-transaction fee credit card then make sure to choose transaction in local currency (CHF in this case) before proceeding to accept it. Here is the link to the picture of how it appears on the card reader: dcc picture link.
Continuing with the default selection (DCC-ed to dollars) could cost you around 4% in DCC fees.

Posted by
1261 posts

Interesting marketing technique of them to label it as a 'service'. :) Even though what they are doing is just charging you an extra $22 for the exact same transaction. Thanks for posting - the picture makes it easy to envision / anticipate.

Posted by
420 posts

Yes. Whenever they ask "would you like to be charged in US dollars" it's always said so casually. If you didn't know about dynamic currency conversion you probably wouldn't think twice about saying yes. I'm grateful for travel forums.

Posted by
5837 posts

Thanks. I observed the same this past March. It's easy to decline the DCC option and with the Swiss franc so close in parity to the USD the difference as pictured is obvious. Good reminder to look at what you accept.

Posted by
5456 posts

DCC would have disappeared, had it not been considered an anti-monopoly service. Even if the former monopoly favours the customer over DCC 99 times out of a hundred. If not more.

Posted by
32350 posts

Thanks for posting. I also noticed that DCC was very common when I was in Switzerland (and other countries) last fall. One has to be vigilant with every transaction!

Posted by
8966 posts

Yes it costs the unwary consumer more, and its particularly despicable when done without your approval. But there are some people who do in fact see it as a service they are willing to pay for. There are many American travelers who are unable or unwilling to think in terms of anything but the US dollar, and prefer to see their bills in "real" money terms. I have traveled with people who think this really is a convenience, and have seen many others make that choice when paying hotel or restaurant bills.

Posted by
1043 posts

Thanks for posting this. I have arranged an upcoming Swiss trip in July for some less traveled friends. When I tell my travel buddies about DCC, They always give me a confused look. Now I can provide a visual! Thanks again.

Posted by
5697 posts

At least in Switzerland the choice is shown clearly -- you can check the alternative choice for "euros" before the charge goes through (in my experience with railroad tickets, hotel and restaurant.)

Posted by
4535 posts

It's becoming far more common throughout parts of Europe. In Spain it is almost the mainstay, both for ATM and regular transactions.

Know that you should always be given a choice to decline it and can always refuse a transaction at anytime before signature. Also know that using DCC will not reduce or eliminate your card's foreign transaction fees (if any).

Posted by
5837 posts

At least in Switzerland the choice is shown clearly -- you can check the alternative choice for "euros" ....

Better choice in Switzerland is CHF.

BTW Here is what Visa says about DCC:
https://usa.visa.com/travel-with-visa/travel.html#5

Dynamic Currency Conversion (DCC) offers you a choice of paying in
home currency when you use your card overseas. This service is offered
by merchants and includes a service fee in the exchange rate used.
To use Visa’s exchange rate, you can pay in the local currency instead. If you didn’t pay with DCC but still see it on your bill,
contact your bank to contest the charge.

Posted by
5697 posts

Good catch, Edgar! Yes, CHF in Switzerland, euros in Italy where I am now.