Hi everyone! Hoping someone has had a similar experience they can share? I'd appreciate any help or tips!
We purchased a Eurail 3-country select pass for our trip coming up next month in September. The pass covers Germany, Switzerland, and Italy. So far booking reservations with our pass has been a snap and we haven't had any difficulty. However it's the Switzerland legs that are proving a little tricky. Our itinerary has us traveling from Munich to Lauterbrunnen where we will be spending the night. The trip has us traveling from Munich to Zurich, Zurich to Bern, Bern to Interlaken, and finally Interlaken to Lauterbrunnen. The reservation fees have been paid for all legs of this trip except for the final stretch from Interlaken to Lauterbrunnen. On the reservation portal, one window says: "This train does not take reservations. You may easily board this train with your Eurail pass and search for a seat, no extra charges." However another window says "Train not included in your pass, First-class seats, Second-class seats, Discounted pass holder ticket available, Bicycle transport." I'm a little confused since these windows both say different things.
Once we are done in Switzerland we will be traveling to Venice from Zermatt (our final stop in Switzerland). I have been able to easily book reservations on trains from Brig to Venice and that section of the journey is all set and paid for. I understand that the section of the train from Zermatt to Brig is part of the Glacier Express. When I purchased my Eurail pass I was under the understanding that the Glacier Express was covered with my Eurail pass, so long as I indicated Switzerland as one of my countries. However the reservations for this section are still "on request" and this message pops up: "This route is operated by MGB (Matterhorn-Gotthard Bahn). Some trains are part of the scenic Glacier Express route and requires an additional ticket on top of your Eurail pass. This ticket cannot be booked at the Eurail.com Reservation Service but needs to be bought directly at the train station. Regional trains don't require reservation."
Will I need to purchase additional rail tickets for the Interlaken to Lauterbrunnen and Zermatt to Brig legs of our trip? Or have I completely misunderstood these windows on the Eurail portal? Any help is appreciated, thank you in advance!