Hi everyone,
I'd like to buy a first class ticket on SBB online from Luzern to Interlaken for Sat Sept 3 on the 11.06 departure.I could not get a reservation as it said they were not available.However,the departure at 23.54 did have a reservation available!Does this mean I am not guaranteed a seat on that departure even though I buy a ticket?My concern is that the conditions are that the ticket appears to be open for any departure until 5am the next day.If the trains are super busy now as that is a very popular and scenic route,will I get stuck and not get a seat until late in the day when no one wants to go? I am sure a lot of tour companies have reserved a lot of the seats and I am not sure what to do.As the tickets are non refundable could I be stuck without a train seat at a reasonable time and then still have to pay to get a car service to drive me?
SBB has a helpline in Switzerland but its not tollfree and I called and recording said they were very busy and the wait could be long.
It would be helpful if SBB had a live chat like so many other companies do, that could assist but they don't seem to.
Any advice from a very recent train traveller in Switzerland or a Swiss local would be much appreciated.