Do not recommend, especially for the cost. We booked the Tour de Mont Blanc Highlights in Comfort Tour after someone in this group recommended it, and boy, do I feel deceived. Of the roughly 20 other Macs people I met (randomly of course, because there is no in-person or virtual orientation as one would expect for the price), only 4 finished. Why? Because it wasn't a "Highlights" tour, it was a concentrated tour. Instead of 12 days to do the TMB, you had 6, so each day was twice as far as the already grueling hiking schedule. None of the 4 of us who went together understood this from the app, which was incredibly misleading. All of us believed there were 'highlight' days where we would go 3-7 miles with transport provided for the rest. Oh no. It was actually two hikes in a single day.
Transportation was nonexistent. They do not offer any included transport. It's up to you to figure it out each day and pay out of pocket, adding hundreds of dollars to the overall cost, and that's only when public or private transportation exists. If it doesn't you are left to do up to 20 miles a day by foot, with more than 5,500 feet in elevation climb and back down again in descent. When I confronted them about this, they maintained that transportation was included (even though we received none). After months of back-and-forth, they finally conceded that when they said transportation was included, they meant the gondolas or buses available to anyone doing the tour. I'm not sure how Macs considered public transportation, that we had to pay for, to be their included transportation.
When we eventually reached our breaking point due to a trail injury, we reached out to Macs for help through their offered "Alternative Transport" helpline. It took them 24 hours to respond. We had long figured out an expensive way out on our own, but what if we hadn't been able to? They would have left us stranded. Worse, when we finally received that response, it was clearly AI-generated and full of false information, no help whatsoever.
I would estimate that 10% or less of our fee went toward accommodations. What was the rest used for? Hard to know, because even in towns like Chamonix, which are chock full of charming hotel options, they put us in a dirty, poorly appointed place with black mold growing on the walls, for $65 a night next to a construction site. We also didn't get halfboard in many of the hotels we were booked at, despite them offering it, so more cost to us. When we filed a travel insurance claim, the insurer reached out to them, and for some reason, Macs Adventure valued their own trip, the one we paid more than $6,000 for, at $1,035, so I guess that gives you an idea of what they think their own trips are worth.
They have no one on the ground and are not available for support in a timely manner. Please, save yourself and find another way to see the sights.