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Bernina Express ticket cancellation

I decided to cancel my June 5 Bernina Express 1st class ticket, will travel by regular train instead.

Cancellation form with all the required information was submitted on April 2 form RhB website. I have not heard anything back yet. Does anyone know how long does it take to process the cancellation? Will I receive notification from RhB upon completion?

Thank you in advance for the information.

Posted by
1955 posts

If you have a ticket but decide to use another train in stead you do not need to cancel that ticket and have it refunded.
Tickets are for a route, not a train.

Your reservation however is not refundable.

Posted by
33123 posts

you might consider calling or emailing them with your questions - they will know better than us