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Airbnb - Luzern Visitor Card

I've booked an AirBnb for my trip to Luzern. I was under the impression that all overnight visitors get a visitor card in Luzern,
However, upon inquiring, the host said that he cannot provide a visitor card since he is a private landlord and that the cards can only be provided by hotels and commercial landlords.

I'm not sure if there's something fishy with this situation or if it's normal for AirBnb hosts to not provide visitor cards? The listing is new so it has no reviews but the host has two other listings in the same area which are also and have good reviews.

Posted by
158 posts

If the Airbnb is not registered with the city, and possibly does not pay visitors tax, they cannot issue visitors cards. If they are located in the city they can register, but perhaps they do not want to. Since they run other properties as well they probably know this. I don’t think it matters that they are a private landlord, but perhaps others know differently.

At any rate, it looks like you won’t get one this time around.

Posted by
2488 posts

Normally the visitor's card is indeed contingent on the property collecting the routis tax. So it would appear that they do not do this, and that therefore the AirBnB is not entirely legal...

But anyway, that Visitor's card is not that useful. It only covers Luzern city proper, and I assume you will be wanting to venture outside of Luzern.

Posted by
20159 posts

and that therefore the AirBnB is not entirely legal

swan there could be a whole host of reasons why the airbnb cant give you the card. The last that I would suspect is that the owner is a criminal. But a tiny bit of due dilligance is always good. Check a number of other listings and see if they post a license number or registration number on their listing. If they do, make sure this guy has as well.

Posted by
3287 posts

I have always assumed the Visitors Card is a benefit offered by hotels, who probably belong to some kind of lodging association or pay dues to be able to offer the card. Nothing at all fishy about it if your host doesn’t offer it.

Posted by
158 posts

I have always assumed the Visitors Card is a benefit offered by hotels

The Visitor Card is automatically provided by your hotel, hostel, or any other registered accommodation in the city. This is standard practice all over Switzerland.

A quick look at AirBnB listings for Luzern and you will often see this exact wording:

All guests receive for free from the host the Lucerne Guest Card. It includes free bus transportation for the time of your stay in Lucerne as well as free wifi in most areas in Lucerne City.

Posted by
38 posts

I don't see any AirBnb with a registration number in Lucerne or maybe i don't know where to look for?
Found one AirBnb on the outskirts of Lucerne - Adligenswil where based on the reviews, the host is offering a city card but without the bus component. I did not even know that the visitor card also comes in multiple flavors.
But since the consensus here is that there's nothing fishy/illegal about the situation, I guess i'm gonna stick with my AirBnb.
Btw the AirBnB receipt shows something called as "occupancy tax", is that the same as tourist tax of Swiss or something else?

Posted by
21137 posts

A zone 10 (Luzern, which includes Adligenswil) day ticket is 9.60 CHF. So just figure that into your AirBnb costs. That cost is buried in the room price in Luzern hotels anyway. There is also a big discount for buying a book of 6 day tickets.