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Sadly, an ownership change at Hotel Bellevue in Murren

Sadly, Hotel Bellevue has been sold and has changed quite a bit. New name is Drei Berge Hotel. We stayed here just a few days after it's reopening. The cozy, charming Swiss chalet character has been drastically changed. The friendly couple that used to own it is no longer there, and instead the staff is new to the area and unfamiliar with the region. I was directed to check on-line with any questions I had about lifts and hikes. Our room, thankfully was still the original, but it looks like they are slowly changing them. The hallways and shutters are wildly painted, and the pine-scented incense burning in the lobby is a bit overwhelming. The food, though a bit pricy, was good, but there was not a lot of selection. The sun terrace has beautiful views and the servers were friendly. Breakfast was very nice.

Posted by
2771 posts

Thanks for the report. We were wondering how things were going to be with the new owners. Sounds like it’s not going to be a good change.

Posted by
72 posts

We’re here now for 5 nights and absolutely love it here. The renovated hotel is charming, warm and a boutique vibe. Staff is awesome. We’re eating dinner here every night because the food is so good and it’s a large and varied menu.

Posted by
1787 posts

Hopefully as long as the place is clean, reasonably priced and the views still exist, all will be well. Always takes time for new owners to work out the kinks. Besides we almost all agree when we are in the BO, not much time is spent in the hotel.

Posted by
173 posts

This makes me so sad, although happy for Ruth.
We have had lengthy stays at Bellevue twice and fell in love! Ruth was so accommodating dating, we kept extending our stay as we never wanted to leave! Such wonderful memories.
I hope those of you that will be staying there in the future will keep us appraised as to the conditions, etc.

Posted by
20 posts

Do you recall if there are still coin operated laundry machines on premises?

Posted by
77 posts

I have reservations for this hotel in September. Did you ever receive any confirmations from Drei Berge? So far I have just my original booking confirmation from Hotel Bellevue. I've notice that the prices for Drei Berge as seen on Booking.com are significantly higher than my confirmation.

Posted by
33123 posts

maybe call them or send an email to verify your status?

Posted by
72 posts

We are staying at Drei Berge Hotel now and absolutely love it here. We’re staying 5 nights and eating here every night. That’s how good it is… and my husband and I are both gourmet cooks. The renovation is gorgeous- it’s a charming, warm boutique hotel now. The staff is outstanding. And they honored our original booking price- plus we got a renovated room with Villeroy-Roch sinks/toilet and shower. Just gorgeous!

Posted by
1 posts

Can't speak for the hotel, but as for the restaurant, this was easily our worst meal during a two week visit to Germany and Switzerland in mid-September. It is priced as a high end restaurant but the food is embarrassingly bad. I had the Udon Noodle bowl with Tempura Shrimp and it was so bad. It was identical to a Campbell's beef noodle soup with overcooked noodles and no flavor. I have eaten many Udon Noodle bowls and this was by far the worst. Knew the "chef" was Japanese so assumed he would know what a Udon bowl should taste like. My wife had the steak and it tolerable but cost 50 francs for the small un-exceptional and tough piece of meat. A woman at an adjoining table hated her meal also and rejected an offer for replacement since she assumed they couldn't possibly produce anything worth eating. They are clearly riding on the reputation of the prior owner and Rick Steves prior high recommendations. DO NOT eat here.

Posted by
77 posts

I stayed at Drei Berge for 3 nights last month. I can't say that I was thrilled with the decor changes and the short chairs in the lobby look like they belonged on the beach, but the room was clean and comfortable, the new towels huge and they honored the original Hotel Bellevue room rate which included a balcony. The breakfast was extensive enough to satisfy me, the picky eater. There were many english speaking couples staying there and I can't help but wonder if it was because of Ricks listing.

The downside for the new ownership is going to be the room pricing. I reserved directly almost a year ago and my Superior room with balcony view was 220 chf. As we were checking out I asked what the current rate would have been and she stated "300 chf - as it hadn't been refurbished yet'. Expect a balcony room to go for almost 350 chf once refurbished.