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Hotel Kreuz and other Bern hotels

We are wondering if anyone has stayed at Hotel Kreuz in Bern because we are thinking of booking there. We are looking for a place that is relatively quiet, in a pleasant area with nice people working there, and is under a mile from the train station and the old town.
Any other Bern recommendations?

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We had a nice stay at Botique Hotel Belle Epoque, Gerechtigkeitsgasse 18, Bern.

It was just a Trolley/shuttle bus straight to the train station. The Trolley/shuttle bus runs back and forth all day down the middle of the street. It's wonderful.