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Your experience with Vueling Airlines for intra-Spain flights and BCN Airport?

What has been your experience with Vueling Airlines for intra-Spain flights? The reviews for it and Iberia are not good.

During a 10 day trip, we need to get from Barcelona to Granada for a 3 night stay, then will return to Barcelona to fly back to the US one day later.

The prices are really good and there are lots of departure options, but at what cost in terms of them cancelling a flight and us not getting to Granada? There are five of us, and one is 83 yrs. old.

Also, how long should we estimate it will take to go through security at BCN airport for a domestic flight?

Thank you for your insights!

Posted by
1162 posts

My one experience with Vueling was excellent. Flew from Barcelona to Seville last April with no problems. We did pay to check in our carry on size suitcase as we had backpacks to carry on. We didnt want to hassle with being questioned about bringing a carry on suitcase and a backpack on board. We showed up about 2 hours before the flight.

Posted by
571 posts

As with all airlines (and transport providers in general), there's a big review bias where people who have good experiences tend not to post and where people who have bad experiences do. (When was the last time you posted a review of an airline after an unremarkable, on-time flight?)

It's not to deny that the bad experiences aren't real, but that the proportion of bad experiences based on reviews online is almost certainly significantly out of whack with actual performance.

With that out of the way, I have also taken Vueling from BCN airport, though not for an intra-Spain flight -- mine was a flight to Rome. I had a perfectly fine experience and nothing to complain about out. The only thing I'd say is that Vueling, being a low-cost airline, has a business model that relies more strictly on enforcement of rules -- if you have overweight, oversize luggage, etc. I would count on them enforcing their fees and rules.

Posted by
972 posts

We flew with them pre-pandemic but it was a fine experience. On time, comfortable. I would use them again.

Posted by
25 posts

I had a fine experience with Vueling 3 weeks ago. I am a nervous flyer who avoids budget airlines due to safety concerns. I flew from Naples, Italy to Barcelona. I had no problems at all, the plane was in good condition from what I could tell, crew were professional and the flight was on time. I did pay a little more for checked luggage. Overall I would recommend them.

Posted by
1 posts

My sister and I had a horrible experience with this airline.
We had tickets to fly from Barcelona to Seville last October. The night before the flight, I tried to check in online. While my sister was successful, I got a message instructing me to speak to a Vueling employee when I arrived at the airport. I should also add that both my sister and I received emails from Vueling asking for volunteers to give up seats on our flight in exchange for compensation. We did not respond. So the next day, when I arrived at the airport, I tried to check in at a kiosk but got the same message. I spoke to an employee who again tried to check me in at a kiosk but was unsuccessful as well. She told me to go speak to someone at the ticketing counter so after waiting for quite a while in line we finally spoke to the person at the counter who said it was too late to board. We were clearly quite unhappy and he said to go to the woman at the customer service counter. There, the woman said she could put us on the same flight the next day. My sister looked online and saw there were flights available to Malaga which would be close enough for us if we could get on the flight there that afternoon. She said there were no seats for us despite the fact that my sister saw availability online. Well finally my sister asked if I had been bumped from the original flight and she said yes. So apparently Vueling knew I either lost my seat or was in danger of losing it and did not tell me the night before nor did they volunteer this information. In fact, the guy at the ticket counter tried to have me believe that I was simply too late to get on board which is not the case as I arrived early enough t catch the flight. On top of that, they refused to let us on a flight to Malaga which had seats available instead. We ended up booking a Ryan flight that night to Malaga. To make things worse, I never received any compensation for getting bumped involuntarily, despite written requests to the airline. It's one thing to have luggage lost, or an occasional rude employee. The problem my sister and I had seems to one of actual policy, which is much worse.
It's hard to imagine an airline operating this way. I would crawl from Barcelona to Seville crawl before buying a ticket from this company again.

Posted by
4183 posts

I haven't flown Vueling, so I can't say anything about them. I'm providing the following information in case Vueling isn't your only option.

In the summer of 2019, I chose to fly from Porto to Barcelona on Ryanair and from Seville to Amsterdam on Transavia. In both cases I checked my Eagle Creek 2-wheeled 53x35x20 cm International bag when I made the reservations online from the US. It costs much less doing that than doing it at the airport. I typically carry-on only, so checking a bag is somewhat scary for me, but each flight was nonstop, so I wasn't too concerned.

Note that you really pay a big price if you try to take something on board that is too big or too heavy. I was amazed at how long the lines were for the people with enormous suitcases. What were they thinking? Those of us who just had our personal items were put in a separate line and zoomed through.

Both flights were cheap even with the cost of checking the bag. Doing everything online and printing my tickets at home worked well as did everthing else involving the flights. As for comfort, Transavia had much better seats than Ryanair. I was 73 at the time and better "padded" than I am now at 78. The flights were relatively short, but I won't fly Ryanair again if I can avoid it.