I have been trying repeatedly online tonight to book a seat for Nov. 30, 2024 on a Renfe AVE from Barcelona to Cordoba. At different points in the process, I have gotten, "At this time we cannot assist you. Please try again after a few minutes. Sorry for the inconvenience." (English translation) The last time, I got as far as entering the code texted to my cellphone to authenticate myself at about 8:15pm EST in the US.
After I get this message, I have to start over from the beginning entering all that information.
Is the problem the time of day or is something else wrong. How do I overcome this?