When you arrive at the Madrid Airport it will take you 30 - 45 minutes to exit immigration and customs. The lines are marked for EU citizens and NON EU citizens. From there you will go to the luggage area to claim your suitcases. There will be two exits, adjacent to each other, one marked "Something to Declare" (which no one uses) and "Nothing to Declare" When you exit through the door you will be in the arrivals lobby. Change your dollars in to euros if you need to do that. Bus ticket is five euros. The Airport Express Bus will be outside the door. If you do not see it, ask at the information desk. The trip to the Atocha station will be about 25 minutes, with the bus stopping at each terminal. There are two other stops, but the Atocha stop is the last. You will put your luggage in the luggage rack as you enter the bus and pay the five euro ticket price. As you exit the bus you will at the front entrance to Atocha. Proceed straight ahead and take the down escalators to the lower level. (They are actually ramps and not step escalators.) You will find the ticket office there. Enter and take a number just like in the ice cream shops here in the states. The numbers are called out and posted as well. Purchase the ticket and ask for which level you are to go...most likely up.. You will go through a luggage screening and to the departure lounge. There are restaurants, etc. in this area as well. Your train will leave at a certain platform and there are attendants to assist if you have a question.
The ticket will have the car number and the seat number on it. As you enter the car there will be a luggage rack. The AVE train to Toledo is 25 minutes. The Toledo stop is the only stop/
On arrival at Toledo walk through the train station and you will find taxis at the front door. You will have the ride of a life time to the hotel if you are near the Cathedral. But, it is safe!!
Ticket price one way is less than 15 or 30 euros I think.
Enjoy my favorite city -- Toledo!!