Several months ago, I booked a non-stop round-trip flight (LAX to/from MAD) for early October, 2020. Today, I received an email from Iberia asking me if I am still planning to utilize this reservation. If "yes", they want me to let them know by clicking the "Si, voy a volar" button. If "no" and if I want a voucher to re-book travel before 31 December 2021, they want me to let them know by clicking the "Obtenar bono" button - BUT they say I only have until 17 July to make my decision. What I prefer to do is to get a full refund and re-book on my own terms.
On the Iberia booking site, all direct flights between LAX and MAD (between now and beyond my October travel dates) are no longer listed, and I suspect they are (or will be) cancelled.
I think Iberia knows that my flight will likely be cancelled, and they are trying to get me to seek a voucher before their 17 July "deadline".
Here are my questions:
1) If Iberia cancels my October flights, will they be required to offer me a refund?
2) Is 17 July a false deadline intended to push me to request a voucher instead of holding out for a refund?
3) If I really just want a refund, how should I play this out?
Thanks so much for your advice.