I purchased tickets last week and on the confirmation page it stated I would be receiving an email with details of purchase. I never received the email. I have a screenshot that shows I made the purchase and it does show on my credit card. Was I supposed to get tickets to scan at the door? Will my confirmation screenshot be enough?
Posted by
Chicago
8400 posts
Did you book on the official site https://sagradafamilia.org/en/
Posted by
OP
42 posts
Yes booked through them
Posted by
OP
42 posts
I sent them an email, hopefully they can send the tickets
Posted by
Massachusetts
1364 posts
Did your check your spam/junk folder?
Posted by
OP
42 posts
Yes I checked junk folder. Super weird, maybe it never got sent
Posted by
Massachusetts
1364 posts
One more idea. Do you have Cox as your internet provider? Some people on this board have had problems with that provider.
Posted by
OP
42 posts
No don’t have cox. Still no reply from them but probably because of time difference