Please sign in to post.

Royal Alcazar online ticketing

We will be in Seville next month and would like to buy advance tickets for the Royal Alcazar. The site requires that we give our passport information for each ticket. I have not had to do that before for any tickets. Is this a requirement for advance tickets to the Alcazar?

Posted by
28082 posts

Are you on the official webite? If so, that is clearly the requirement.

Official website.

Others have reported being asked for a passport number when buying sightseeing tickets, though I don't remember the specific sights involved. I imagine the intent is to discourage ticket scalping.

In some countries you are required to provide your passport number to a hotel when you arrive to check in; I think in some cases the lodging might ask for the number in advance. It's nothing to worry about.

Posted by
8058 posts

It seems like many things in Spain (Alhambra, Train Tickets, to mention a couple) require entering your passport number. So not unusual.

Your passport number is just that, a random number, it has no value or significance (like a SSN I suppose), there is nothing someone can "do" with it, so do not worry.

As always, make sure you are dealing with the official website. To be honest, I was there last September, and we purchased tickets on the app as we walked there. I believe their capacity is much more than the typical demand, so no problem getting tickets, different than the Alhambra in Granada.

Posted by
28082 posts

There is sometimes a very long line to buy Alcazar tickets. I've never heard that regular entry tickets sell out far in advance, but who wants an hour-long line?

Posted by
414 posts

Yes, that is correct from my experience in May of this year.

Posted by
35 posts

Thanks everyone. I know about giving passport info for train tickets and hotels but this one was a first for me. Thanks again for taking the time to answer my question.