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Problem filling in SpTH health form STEP 1

Did anyone have this problem? I'm on step 1 of the website for completing the SpTH health form and it asks for a personal mobile telephone number. I put my complete number including area code of course .. It also wants a PREFIX and it has a drop down box . and none of these choices make any sense. Can anyone help. I live in NY..

Posted by
3833 posts

+1 should be added first. This is the code for American phones. We are using our AT&T phones now in Croatia.

Posted by
6525 posts

+1 is correct. It is the country code for the United States. Each country has its own code that is used when dialing internationally.

Posted by
32 posts

thank you but I'm still having a problem. As I said on the form there is a drop down box. and you click on the PREFIX for you. There is none for just +1 .. there are 2 letter codes preceding all the prefix.. examples AS +1 , XM +254. I have no idea how to do this and I can't move forward. how do other people fill this in?

Posted by
6525 posts

When using the app, when I clicked on the drop down box a list of countries was there and I clicked on United States +1. Is there a US +1?

From the website there is a “need help” icon that appears that I presume is for chat. Click on it.