Hi,
I am getting a mixed message from Orange Holiday installation guide vs. online support for my trip to Spain and Portugal and really hope that I can get some clarification here before I leave for Spain this Friday.
According to the iPhone installation guide, it says in your home country, you should “install and configure your eSIM” in your home country by “add a cellular plan”. However, there’s no option for this iPhone as theirs is no option to “add a cellular plan” but only “activate” according to this instruction. When I reached out to Orange holiday online support by submitting a request, I got conflicting instructions. One agent says since I registered my eSIM, I just need to “activate” eSIM (which appears to equate to “add a cellar plan” on latest iphones (mine is 15 pro max). On the other hand, the other agent it will automatically activate once I land in Spain which I think is likely wrong given all the instructions on the guide.
For those who recently used Orange holiday eSIM for travel to Spain or Europe in general and especially have iPhones, could you share your experience?
Thanks so much.