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No Boarding Passes & Our Flight is tonight!

We're flying from San Francisco to Barcelona tonight on Level Airlines, which is a subsidiary of Iberia. They apparently have a relationship with Vueling and I think that it's a Vueling flight. Complicated isn't it?

Our flight is at 8:20 pm and we've yet to receive boarding passes. I realize that we can go to a kiosk and put the booking code in, but, does anybody have any experience with this type of situation?

Makes me a little nervous.

Posted by
6841 posts

Iberia, British Airways, Vueling, and Level are owned by the same company : the IAG. Their Vueling brand does not fly in the USA.

Normally you would have to check in online to get a boarding pass. The online checkin opens usually 24 hours before departure. Did you try to check in online?

Posted by
4753 posts

Shared routes are common with partner airlines and are often the norm not the exception for long haul flights.

You either get a boarding card by checking in online (a virtual boarding card) or you queue at the desk when you arrive at the airport.

Posted by
1425 posts

International flights are tricky as sometimes I have been able to check in online and other times not.

If you can’t check in online, I would allow at least an extra hour to deal with it at the airport. I recently had to stand in multiple lines at CDG because I couldn’t get a boarding pass ahead of time. Had plenty of time but it will calm your nerves if there is any issues to resolve. There were in my case.

Posted by
32 posts

there is a "check in" tab, but, it's not clickable. nothing happens when i click it. i guess we'll just get it at the airport. thank you.

Posted by
552 posts

I wouldn't sweat it. You may not be able to check-in online because their website isn't working properly or, and this may be the most likely explanation, the airline wants to see your passport before they give you a boarding pass.

Posted by
5979 posts

Have you tried a different computer? There have been a few times when I couldn't get things to work on my Mac, versus on my PC. But we were always able to check in, just not get a boarding pass until we got there and showed our passports..

Just go early.