Is there a valid reason to be charged 38.50 EUR vs 33 EUR posted to go from area near Retiro to MAD T4? Was mid morning Sat, nothing special, 2 pax and normal luggage. Wanted to make sure was not ripped off before disputing. Did not have time to argue with driver.
Posted by
Eastern Iowa, USA
8747 posts
Not that I can see, no surcharges are listed that can applied, like a reservation fee.
But not sure how you are going to dispute after the fact, he told you the price, you paid.
Posted by
Ohio
151 posts
Dispute 5.50?? Seriously?? You paid. Forget it.
Posted by
OP
122 posts
Update, I disputed and won. The difference was credited to my card. It’s not the amount but the principle.
Posted by
TX, USA
5509 posts
Mainly asking this question for others who might read, not because I think you should answer me: did you tip him anything on top of the €33?
Posted by
OP
122 posts
Definitely not.
Posted by
OP
122 posts
Also, just want to put it out there that I find Spanish people on a whole to be some of the kindest, most genuine, and friendly people I have encountered anywhere. This experience did not take anything away from that. Madrid is a great city too.
Posted by
new york
649 posts
Sounds good. The cc company took your word for the overcharge!
Posted by
Virginia
412 posts
That’s a win, if you value your time at about one euro per hour to contest that and then post about it.
Posted by
OP
122 posts
Took me 2 minutes on my phone to dispute, no sweat off my back.