We went on holiday to Alcudia and we had a very bad experience with them.
Our horseback riding experience at Ranxo Ses Roques in Alcudia was far from enjoyable. The ride itself was marred by a problematic horse and an uncaring staff. When I raised concerns about the horse's behavior and discomfort from an ill-fitted saddle, the staff displayed a complete lack of interest. To make matters worse, the staff at the shop seemed more focused on selling photos than addressing our issues. The overall lack of customer care left us questioning the positive reviews, as our experience was anything but satisfactory. Has anybody had such a bad experience in Mallorca?