I just signed up or the trip to Spain in May 2023. But I did not receive a confirmation and they do have my correct email address. How long does it take to get a confirmation?
When was "just"?
It's a holiday week, and often it took at least a few days in normal times.
I paid my deposit today 12/26 about 30 minutes ago. Yes, I forgot it’s a holiday weekend so I’ll wait a few days. Thank you for your quick response.
How exciting to be signing up for this tour. I know you will have a wonderful time.
They're probably closed today, maybe even for the whole week. My experience has been that the confirmation comes the same day, but this isn't a typical week.
It's a great tour, I hope you can manage a few days before and after. There's much more to see and do in Barcelona than the tour covers, likewise Madrid. And Cordoba is an easy stop, worth a day or two, on the train between Sevilla and Madrid.
My understanding was that even when there isn't a holiday, they have the first day of the week as a staff day to discuss what's going on. Even if it is a multi-million dollar operation, it's still a small company with a smaller than expected staff, and have not out-sourced customer service to another continent.