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Changes flight due to coronavirus

Did someone know how to change a reservation in Vueling. I have a reservation for May 10 MAD to BCN. Tried in theirs website even called but no answer.
I will appreciate any suggestions.

Posted by
3204 posts

All airlines are probably overloaded with questions at the moment, so it will take longer than normal to get an answer. And low cost airlines normally don't have large customer service departments so the wait times will probably be even longer.

What really puzzles me though is why anyone would fly from Madrid to Barcelona?