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Buying Sagrada Familia tickets online

In late October, I'm setting sail on a Transatlantic cruise that leaves from Barcelona. I'll arrive the day before to do a little bit of sightseeing and stay overnight in a hotel. The next day, the same day the cruise ship departs at 5:00, I'd like to visit the Sagrada Familia basilica in the morning. I'd like to get the tickets online, but I'm finding their website a little bit confusing.

Here's what I'm interested in: getting tickets for 9:00am visit (when the basilica opens), doing an individually guided tour that lasts about an hour, and then taking the elevator up the towers. I went to the website and clicked on 9:00am visit. I clicked on 10:00am guided tour, which is the earliest opportunity. The website told me the earliest I could take the elevator according to this schedule is 11:15am. For some reason, it then automatically changed my visit time to 9:30am.

Any idea why my ticket was changed from 9:00am to 9:30am?
What do I do between 9:30am and 10:00am when the guided tour begins; does this mean I'm free to walk around inside, or wait somewhere for the tour guide?
Thanks to anyone who can help.

Posted by
65 posts

We also had difficulty with the website. We ended up having our hotel concierge help us navigate. It appeared the issue was there are limited guides in English. You may seek out the assistance of your hotel.