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BagsNGo in Barcelona Experience?

Considering using BagsNGo luggage service in Barcelona prior to cruise. Looking for feedback or review about experience. Seems like a smart choice if it really works the way I think it does. Sounds like I can drop my bags off with them at the airport & they will deliver it directly do my cruise port terminal.

But will my bags really show up at the right cruise ship?
Who actually receives my bags at the cruise port?
Do I need to be present when dropped off?
Or is my understanding of this process completely incorrect?

Is there a better option for easy luggage storage close to the cruise ports?

Any advice on this luggage service would be greatly appreciated.