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Atocha train station

Has anyone been to Atocha recently?
I'll be taking an Alvia train from Madrid to Pamplona soon.
I'll take a taxi from my hotel to the station.
I read that the station is under construction. Just wondering how confusing it will be to figure out where I'm going, how much time I'll need at the station, etc. Is there a specific entrance that the taxi should drop me off at?
Thanks for any info you may have.

Posted by
4573 posts

I was there in March. I wrote about my experience with the train station in my trip report:

TRAIN STATIONS: The train stations in Madrid and Seville were a little
confusing with the added layer of security. I knew to expect
airport-style security screening, but I didn’t realize there were
multiple security stations. So, you had to make sure to get in the
correct security line. Luckily, there are train staff there to direct
you if you are in the wrong line.

You have to watch the departure board to see which security area you
need to go to. But the wording on the board and the wording on the
signs did not match up. In Madrid, one time the departure sign said
“planta premium” so I of course was looking all over the station for
the “planta premium” security section. Instead, it was “departure 1” I
think. And then “planta baja” is the ground floor. Once you have that
figured out, it’s not difficult. I also made sure we were at the
stations an hour early. Although getting there too early is not
helpful because you have to wait until they open up security for your
train. And then everyone lines up all at once. Show your ticket and
get any luggage screened. Then when you get to the train platform, you
have to show your ticket again. It doesn’t seem like a very efficient
process, but it is what it is.

https://community.ricksteves.com/travel-forum/trip-reports/we-love-spain-a-trip-report

My best advice is get there early to allow yourself plenty of time to figure out where to go. We were there probably an hour early, but we prefer being early to being rushed and stressed.

Posted by
1468 posts

I was in Madrid recently and walked by Atocha, but didn't go in. The front area is still
under construction and the fence around the perimeter is still in place.

From my previous trips, you can enter the station on either side. When you get into
the station, much of what you see is the gates/tracks for the local Cercanias commuter
railway system. The gates for long-distance trains is on the top floor to the right as
you are looking at the station from the front, and is quite easy to miss.

As previously noted, once you find that area, your bags will go through the xray machine
and that's more or less it. It may be a bit of a free-for-all when they open the gates for
your train,

Posted by
613 posts

Yes, in May and in the previous few summers. And yes, at Atocha and probably even more in the case of Chamartín, there has been major construction going on for several years. It is intimidating and confusing for the uninitiated to find their way around. This year, it was a little better since I had a clearer sense of the layout and what to expect. What I find challenging is that the different categories of trains (high-speed, medium-distance, commuter, and certainly subway lines) use different levels of the station. On top of that, there are no universal displays that list all trains and platforms. You need to be in the correct part of the station to see your train/track information. Fortunately, there is always plenty of staff available who will point you in the right direction. Best to arrive with plenty of time to spare, then ask, ask, and ask again.

Posted by
41 posts

Thanks for all the great info.

Any advice on best course of action should my train get canceled at last minute?
Thanks again.

Posted by
330 posts

There's a big round building that's on Av. de la cuidad de Barcelona. It has a big sign that says ATOCHA. That's the entrance.

Enter there and go down the escalators.

Look for a sign that says "Puerta de Atocha Salidas/Departures.

Look for a board with a list of departing intercity trains. There will also be a sign that says something like "Salidas" "Control de equipajes/ Luggage control." You need to get your bags x-rayed for high speed trains.

Just follow the signs.

Posted by
4573 posts

It will help to have Google Translate on your phone (and learn how to use it before you go) because not all the signs are in English.

Posted by
4197 posts

One thing I found out is that it actually does not matter which security line you take. They do direct you to a particular line depending on which platform your train leaves from, but in the end you all end up in the same area. So I just take whichever line is shortest.

Also make sure that any knives, weapons etc. you have on you are on your body to avoid issues with the luggage scanners.

Posted by
4573 posts

One thing I found out is that it actually does not matter which
security line you take.

That was not my experience at Atocha in March. We were in the wrong line and were directed to the correct one.

There was someone checking train tickets to make sure you were in the correct security line.

Posted by
4197 posts

There was nobody checking tickets at security when I was there. Maybe depends on how many staff they have to keep busy. It is actually sad to see them spend so much resources on something that is 1000% pointless, resources they could spend on running more trains, which is absolutely necessary in Spain.

Posted by
12345 posts

It is actually sad to see them spend so much resources on something that is 1000% pointless

Maybe, you need a major terrorist incident in Switzerland, such as they have had in Spain, to remind you why there are such checks, which is why they are not pointless.