Has anyone been to Atocha recently?
I'll be taking an Alvia train from Madrid to Pamplona soon.
I'll take a taxi from my hotel to the station.
I read that the station is under construction. Just wondering how confusing it will be to figure out where I'm going, how much time I'll need at the station, etc. Is there a specific entrance that the taxi should drop me off at?
Thanks for any info you may have.
I was there in March. I wrote about my experience with the train station in my trip report:
TRAIN STATIONS: The train stations in Madrid and Seville were a little
confusing with the added layer of security. I knew to expect
airport-style security screening, but I didn’t realize there were
multiple security stations. So, you had to make sure to get in the
correct security line. Luckily, there are train staff there to direct
you if you are in the wrong line.You have to watch the departure board to see which security area you
need to go to. But the wording on the board and the wording on the
signs did not match up. In Madrid, one time the departure sign said
“planta premium” so I of course was looking all over the station for
the “planta premium” security section. Instead, it was “departure 1” I
think. And then “planta baja” is the ground floor. Once you have that
figured out, it’s not difficult. I also made sure we were at the
stations an hour early. Although getting there too early is not
helpful because you have to wait until they open up security for your
train. And then everyone lines up all at once. Show your ticket and
get any luggage screened. Then when you get to the train platform, you
have to show your ticket again. It doesn’t seem like a very efficient
process, but it is what it is.
https://community.ricksteves.com/travel-forum/trip-reports/we-love-spain-a-trip-report
My best advice is get there early to allow yourself plenty of time to figure out where to go. We were there probably an hour early, but we prefer being early to being rushed and stressed.
I was in Madrid recently and walked by Atocha, but didn't go in. The front area is still
under construction and the fence around the perimeter is still in place.
From my previous trips, you can enter the station on either side. When you get into
the station, much of what you see is the gates/tracks for the local Cercanias commuter
railway system. The gates for long-distance trains is on the top floor to the right as
you are looking at the station from the front, and is quite easy to miss.
As previously noted, once you find that area, your bags will go through the xray machine
and that's more or less it. It may be a bit of a free-for-all when they open the gates for
your train,
Yes, in May and in the previous few summers. And yes, at Atocha and probably even more in the case of Chamartín, there has been major construction going on for several years. It is intimidating and confusing for the uninitiated to find their way around. This year, it was a little better since I had a clearer sense of the layout and what to expect. What I find challenging is that the different categories of trains (high-speed, medium-distance, commuter, and certainly subway lines) use different levels of the station. On top of that, there are no universal displays that list all trains and platforms. You need to be in the correct part of the station to see your train/track information. Fortunately, there is always plenty of staff available who will point you in the right direction. Best to arrive with plenty of time to spare, then ask, ask, and ask again.
Thanks for all the great info.
Any advice on best course of action should my train get canceled at last minute?
Thanks again.
There's a big round building that's on Av. de la cuidad de Barcelona. It has a big sign that says ATOCHA. That's the entrance.
Enter there and go down the escalators.
Look for a sign that says "Puerta de Atocha Salidas/Departures.
Look for a board with a list of departing intercity trains. There will also be a sign that says something like "Salidas" "Control de equipajes/ Luggage control." You need to get your bags x-rayed for high speed trains.
Just follow the signs.
It will help to have Google Translate on your phone (and learn how to use it before you go) because not all the signs are in English.