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ALSA Bus Ticket & Passport

I am in the process of renewing my passport. I recently purchased 2 ALSA bus Tickets traveling in Spain which asked for my passport number. I did not realize the passport number on my new passport would change. If I have my new and old passports with me, will they accept my bus ticket which reflects the expired passport number which I used when purchasing the ticket?

Posted by
2581 posts

I would think so... requesting an ID is simply a security measure and for identifying you as the one that purchased the ticket. In any case, why don't you write them an email? No one here can give you a definitive answer, we're not ALSA :))

Posted by
3142 posts

A similar procedure on Deutsche Bahn ( German Railways ) They will ask for the credit card used to book the ticket online , even if it is expired or cancelled

Posted by
162 posts

Yes, they will. Alsa doesn't check your passport, it is just used when purchasing the ticket for ID purposes.

Posted by
630 posts

I've used ALSA a few times. They didn't ask for any ID for the times I used them. Just show your ticket (on paper or on your smart phone) to the driver as you board.

If you have the passport number, I would take it with you. I ordered a ticket & the email never arrived. I was able to retrieve a copy of the ticket on the ALSA site using a combination of personal info (passport number, credit card info, or maybe something else) for verification.

Posted by
4728 posts

We had our passports out, ready to show, and the driver just asked for the tickets. He didn't want to see the passports.