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Alhambra Tickets - anyone else having issues?

So I went to the site that was recommended https://www.alhambra-patronato.es/ and purchased tickets for June 12th at 11:00, however when I received my tickets it says my tour date is December 6th at 11:00. I at first was kicking myself because I thought it was user error. So I attempted to do it again, and sadly got the same result. Anyone else running into this? I took a screenshot this time before I paid, so I guess I will have to take it up them.

Posted by
1000 posts

In Europe the day and month are the opposite way around. So June 12th is 12/06. This is where your problem lies.

Posted by
8369 posts

I went online to try to replicate the error and admit the same amount of confusion. You click on a date on the calendar, you don't enter it in any format. Could be a website glitch?

Posted by
694 posts

I’m assuming that the OP purchased tickets for June 12, 2023, but when she received them, they said 12/06/23 and thought they were for Dec 6.

But, as Helen indicated, 12/06/23 is actually June 12, so all is well.

Posted by
6042 posts

There is nothing wrong with the website
OP misunderstood the date format

I just purchased on Jan 9

Date on ticket reads
25/04/2023

As it should