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Excellent Hotel in Heart of Madrid

We recently returned after a week in Madrid, where we stayed in the Rick Steves recommended Hotel Europa. This hotel is just steps off the Puerta del Sol, the beating heart of the city. You can walk 15 minutes in one direction to the Royal Palace, or 15-20 minutes in the opposite direction to the Prado Museum, and the Reina Sofia and Thyssen museums, or to the Buen Retiro park. Even more convenient to other sites, such as the Plaza Mayor, or the Mercado San Miguel (not to be missed). The hotel itself is spotless - clean and well kept, plus the price is inexpensive for a center-city metropolitan hotel. Very satisfying experience.

Posted by
1220 posts

Ah, Hotel Europa. We stayed there 3 years ago. Loved the vibe of the location. We had an upper balcony room to take in the view of Puerto del Sol. Enjoyed the nightly entertainment. It is centrally located to walk to major attractions & restaurants. We were very pleased!

Posted by
2927 posts

I agree with your assessment of Hotel europa. We had a flawless stay, and the location is fun and convenient, and when you want to sleep, the room is surprisingly soundproof

Posted by
169 posts

Loved the Hotel Europa. Great location! The staff is outstanding! We stayed there on RS Tour, which finished in Seville. We asked if they could hold a room for us after the tour as we were flying home from Madrid. They kept a room for us, stored our excess baggage ( backpacks from walking the Camino previous to the tour), not only that, when we arrived back they said our room was ready, our baggage was in it, and they had given us an upgrade! This is the best service we have had on 8 trips to Europe! Viva Europa, Hank Novato, Ca

Posted by
880 posts

We stayed there years ago. I am happy to know it is still a great hotel.

Posted by
19796 posts

Another fan of Hotel Europa. Over the years we have stayed there three times.

Posted by
10107 posts

How timely this post is for us--we're checking into the Hotel Europa in a few days!
And at the top of our list are all the sights you mentioned.

Posted by
1960 posts

We stayed there on the RS tour a few years ago. Our room was the most threadbare of our entire tour and the room was very noisy. The safe did not work. The breakfast eggs were inedible-even our tour guide agreed and complained. We returned (as we had previously booked it) for our overnight prior to our flight home. The room was much better. We did not stay for breakfast. So, know that there are several types of rooms and they do get lots of tour groups. If you don’t like your room ask what else is available. And avoid the rooms overlooking the plaza, they are noisy all night despite what others have written.

Posted by
2927 posts

Looking at your comments, Alan, I'm wondering if we are talking about the same hotel. The rooms were spotless and appeared new just like the lobby. I could see into a lot of the rooms when I went back in the afternoon and they were cleaning after people had vacated. My room had triple paned windows and I couldn't hear anything when the window was closed and the curtains drawn. The hotel is on a side street with a definite view down the street of puerta del sol, but I don't think any of the rooms overlooked sol. Europa didn't have an included breakfast, but there was a cafe next door. I went there for breakfast and did not see anyone eating eggs. I saw a lot of bread with tomato sauce or churros.

Posted by
432 posts

Also, glad to hear about this Hotel. Staying there next month!

Posted by
1960 posts

Yes Jules M Hotel Europa, 2016. I believe the breakfast room was for tour groups as it was just our group and another German group. And some rooms face the plaza as ours did. For heard of hearing me, 4 or 5 stories up, earplugs in it was noisy until about 1-2 AM. Our room had a single wooden desk chair, a small desk, armoire style closet, bed and tables. As I said, our room on return was nicer and better situated. If you read reviews on other sites the noise is a repeated complaint so it matters where your room is. Also there is mention of renovations which were needed. Maybe the triple pane glass was part of that.

Posted by
1220 posts

To follow up on my previous posting, we were at Hotel Europa in Sept. 2016. We were not on a guided tour. We had breakfast at the restaurant next door. We had an upper floor room with balcony that faced the Plaza. Once we closed the windows and shut the drapes it was completely soundproof. We had heard from friends to be sure and book an upper floor. We were grateful for that hint! We like quiet at night.

Posted by
2927 posts

Sorry you had that experience Alan. It surely doesn't sound pleasant.