I spent a long weekend in Slovenia in 2007 and a couple of service interactions come to mind: my first stop in Ljubljana was at a little cafe, I asked the waitress, "do you speak English?" She smiled and said, "Of course." And the waiter at the Skocjan caves restaurant who gave me a hearty pat on the shoulder when he saw my English-language guidebook. Minor, but just a level of warmth beyond the usual for Europe.
At the time I thought, "let's see if this survives through more years of heavy tourism." Are people still as nice today?